Course curriculum

    1. What is Quality?

    2. Intro to Quality

    3. Quality vs Grade 1

    4. Quality vs Grade 2

    5. Quality v Grade 3

    6. Product and Process Quality

    7. Who is Quality for?

    8. Meeting Expectations

    9. Cost of Quality 1

    10. Cost of Quality 2

    11. History of Quality

    12. QA vs QC

    13. What is ISO?

    14. What are ANZs?

    15. Quality Management across PMLC

    16. CI Cycle

    1. Quality Management Plan (QMP)

    2. Fishbone

    3. Pareto

    1. Stakeholder Needs

    2. Relevant Standards

    3. Quality Planning

    1. Quality Management

    2. Shortfalls

    3. Reporting Shortfalls

    1. Measure Performance

    2. Feedback

    3. Lessons Learned in Quality

    4. Continuous Improvement Log

About this course

  • $175.00
  • 29 lessons
  • 2 hours of video content