Course curriculum

  1. 1

    • What is communication?

    • Why communication is important to PM part 1

    • Why communication is important to PM part 2

    • Cost of communications

    • Communication model part 1

    • Communication model part 2: Breakpoints

    • Communication components

    • Information management

    • Document flow

    • Proactive communication process

    • Communications plan

    • Communications plan example

    • PID

    • Risk efficiency trade off

    • Implementing communications plan part 1

    • Implementing communications plan part 2

    • Status reports

    • Creating lessons learned

    • Close out documentation

    • Cost of meetings

    • Frequency of reporting

    • Reviewing communications