Course curriculum

  1. 1
    • What is a team

    • Why teamwork skills are important

    • Workplace teams

    • Organisational team requirements

    • How teams impact organisation reputations/cultures

  2. 2
    • Team compositions

    • Planning and prioritising tasks within a team

    • Being a team player

  3. 3
    • Team goals

    • Methods of supporting other team members

    • Key principles of cross-cultural and special needs communication

    • Issues that impact team performance

  4. 4
    • Communicating clearly and respectfully

    • Give and receive feedback

    • How to collaborate remotely

  5. 5
    • How and what to communicate with team leaders

    • Common team issues and how to deal with them

    • Reviewing your team performance

  6. 6
    • Review and summary

    • References