Course curriculum
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1
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Introduction to communication
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2
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The Shannon & Weaver Communication Framework
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Active Listening
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Knowing Your Audience
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What Needs to be Communicated and by Who?
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Methods of Communication
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3
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Legal Requirements
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Codes of Conduct
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4
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Communication for Marketing
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Email and Productivity
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Email
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Communication Styles
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5
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How Should I Communicate?
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Presentation Skills: 7 tips
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Power Point
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Informal Presentations
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Winning Your Auidence Over
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6
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Writing Instructions
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Step By Step
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7
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Inclusive Communication
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Providing Feedback
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Giving Feedback - Think about it from their perspective
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Negotiation and Problem Solving
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Communication Challenges
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8
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Conclusion - Well Done!
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