BSBPEF502 - Develop and use emotional intelligence
Emotional intelligence is about understanding ourselves and others. It's about understanding what drives and triggers us, and how we can take that information and operate more effectively.
Introduction
Understanding Emotional Inteligence
Self-awareness
The Johari Window
Emotional Triggers
Emotional Triggers in the Workplace
Emotional Stressors
Imposter Syndrome
Strengths and Weaknesses & Self Confidence
Congruence
Self Management
Motivation
Motivation
Social Awareness
Relationship Management
Being Flexible with Others