BSBPEF502 - Develop and use emotional intelligence
Emotional intelligence is about understanding ourselves and others. It's about understanding what drives and triggers us, and how we can take that information and operate more effectively.
Understanding Emotional Inteligence
The Johari Window
Emotional Triggers in the Workplace
Strengths and Weaknesses & Self Confidence
Being Flexible with Others
Develop Emotional Intelligence in Others in the Workplace