Course curriculum

  1. 1

    • Introduction

    • What is a team?

    • Forming, storming, norming and performing
  2. 2

    • Putting together your ‘dream team’

    • You have your team; what's next?
  3. 3

    • Facilitating your team

    • Getting input from your team

    • The Six Thinking Hats

    • The Six Thinking Hats in action
  4. 4

    • Performance plans

    • Team performance plans

    • Measuring success
  5. 5

    • Developing your people

    • Mentoring, coaching and providing feedback
  6. 6

    • Cross collaboration
  7. 7

    • Dealing with challenges and conflict

    • Planning for contingencies

    • Cross-cultural communication
  8. 8

    • Teamwork in a digital world

    • Organisational structures

    • Conclusion

    • References